Cyber security for medical practices that keeps patient care running.
Before the first patient arrives, your practice is counting on everything just working: the appointment book, the clinical record, the scan, the referral. efex keeps that technology secure and running in the background, watched around the clock by our 24x7 security operations centre, so your team can concentrate on care continuity.
ISO 27001 certified · SMB1001 Gold · 14,000+ Australian customers · 24x7 SOC
When technology stops, care stops with it.
In a practice, an outage is a waiting room full of patients and a practice manager with nowhere to send them. Health is also where attackers most often succeed. In the incidents the Australian Signals Directorate responded to in 2024-25, attackers succeeded in 95% of those in health care and social assistance, against 52% across all sectors. Health service providers also reported more data breaches to the OAIC in 2025 than any other sector.
95%
Attacker success in the health incidents ASD responded to in 2024-25, against 52% across all sectors.
225
Data breaches notified to the OAIC by health service providers in 2025, 19% of all notifications and more than any other sector.
82%
of Australians are worried about their data being breached.
Sources: ASD Annual Cyber Threat Report 2024-25; OAIC Notifiable Data Breaches, 2025; OAIC Australian Community Attitudes to Privacy Survey 2026.
What changes when efex is watching
Care continues.
Round-the-clock monitoring, backups and fast response, so an incident or outage doesn't close your doors.
Patient information protected.
The clinical record and the inboxes around it are watched, backed up and locked down.
Technology that stays in the background.
Local engineers who understand practices, with one team accountable, so clinicians and staff can focus on patients.
Staff who can spot the scam.
Phishing training for the people a criminal will try to fool first.
What's included depends on your plan. Compare plans
Where to start
Trusted by 1,261 healthcare customers every day.
customers across Australia
staff, including 140+ technicians
locations nationally
security operations centre protecting your business
We hold ourselves to the highest security standards.
efex is independently audited, with 90+ security controls monitored around the clock.
View our certifications at trust.efex.com.au- ISO/IEC 27001:2022 certified
- CyberCert SMB1001 Gold
- Essential Eight aligned
- Microsoft Solutions Partner
- 1,261 healthcare customers rely on efex every day.
- efex is AMA SA's exclusive partner in technology, cyber security and practice continuity.
- We work with the clinical systems practices rely on, including Best Practice, MedicalDirector and Genie.
Organisations that rely on efex every day
Questions, answered.
No. We secure your technology and patient data and report on the controls in place, which gives you evidence to share with your advisers and insurer. Whether your practice meets its privacy obligations is a question for your legal or privacy adviser, so please confirm your obligations with them.
Keep patient care running.
Start with a free cyber security audit or the 3-minute self-check.
Free audit offer ends 30 November 2026