Managed security services that watch over your business, day and night.

Most attacks happen when no one is looking. efex's 24x7 security operations centre spots and stops threats across your Microsoft 365, laptops and servers, so your business keeps running, your clients' data stays protected and one partner is accountable for your IT and your security.

ISO 27001 certified · SMB1001 Gold · 14,000+ Australian customers · 24x7 SOC

01 // The problem

Attacks don't keep office hours. Most IT teams do.

Australian businesses report a cybercrime every six minutes. Most mid-sized organisations have a capable IT team, but not a security team watching every alert at 2am on a Sunday.

And when an attack lands, it is rarely the IT team that carries the consequences. It is the business: operations stop, money goes missing, client data is exposed, and leaders face difficult conversations with their board, their clients and sometimes the regulator.

Managed security gives you the specialists, tools and round-the-clock watch of a dedicated security team, without having to build one.

Source: ASD Annual Cyber Threat Report 2024-25.

02 // What changes

What changes when efex is watching

Threats caught early, before they become incidents.

Security specialists monitor your systems around the clock. When something looks wrong, they act, containing an attack on a laptop or server before it spreads.

Your business keeps running.

Ransomware detection and response, daily Microsoft 365 backups and incident response mean that if something does get through, you recover quickly and get back to work.

One partner, fully accountable.

Your IT support and your security sit with one team. No gaps between providers, no finger-pointing when something goes wrong, and local engineers who know your business.

Proof you are protected.

Plans aligned to the ACSC Essential Eight, with gap analysis and monthly cyber reporting, give your board, insurer, clients and auditors evidence of the controls in place.

What's included depends on your plan. Compare the plans below.

03 // Plans

Four levels of protection

Every plan combines managed IT support and cyber security. Choose the level that matches your risk, then see exactly what's included.

Managed Cyber Zero

Informed by the Essential Eight for Microsoft 365

Core protection and IT support for small teams getting started.

  • Endpoint detection and response
  • Ransomware detection and response
  • Daily Microsoft 365 backups

Managed Cyber Essentials

Informed by Essential Eight Maturity Level 1

Proactive protection, with security specialists watching your Microsoft 365.

  • Security operations centre for Microsoft 365
  • Phishing training for your people
  • Dark web monitoring and DNS filtering

Managed Cyber Premium

Aligned with Essential Eight Maturity Level 1

Deeper visibility and faster response across every device and server.

  • Security operations centre for endpoints and servers
  • Incident response and problem management
  • Advanced conditional access and application whitelisting
Most protection

Managed Cyber Apex

Aligned with Essential Eight Maturity Level 2

The highest level of protection, maturity and strategic guidance.

  • Security information and event management (SIEM)
  • Essential Eight gap analysis and monthly cyber reporting
  • A dedicated Technology Alignment Manager

We don't publish prices because they depend on your users, devices and plan. The free audit is the quickest way to find the right level.

04 // How it works

From first conversation to round-the-clock protection

  1. 01

    Assess

    We review your environment against the ACSC Essential Eight and show you where you are exposed.

  2. 02

    Plan

    You get a prioritised plan and a recommended level of protection that fits your risk.

  3. 03

    Put protections in place

    We deploy the tools and set your Microsoft 365 security baseline.

  4. 04

    Monitor and report

    Our security operations centre watches around the clock, and regular reporting shows you and your board what is improving.

05 // Why efex

Trusted by more than 14,000 Australian businesses.

14,000+

customers across Australia

400+

staff, including 140+ technicians

25+

locations nationally

24x7

security operations centre protecting your business

We hold ourselves to the highest security standards.

efex is independently audited, with 90+ security controls monitored around the clock.

View our certifications at trust.efex.com.au
  • ISO/IEC 27001:2022 certified badge
    ISO/IEC 27001:2022 certified
  • CyberCert SMB1001 Gold certification badge
    CyberCert SMB1001 Gold
  • Essential Eight aligned badge
    Essential Eight aligned
  • Microsoft Solutions Partner badge
    Microsoft Solutions Partner

Ironbark Asset Management

Financial services, Melbourne and Sydney

An external audit had flagged weaknesses in Ironbark's IT. efex moved it off an unsecured shared hosting environment, introduced structured security and improved patch compliance, which simplified investor due diligence reporting.

Read the case study

Travis Schultz & Partners

Law firm, Sunshine Coast

efex manages the firm's IT and cyber security in line with the ACSC Essential Eight, with one support model across all its offices as it grew from 5 to more than 70 staff.

Read the case study

Organisations that rely on efex every day

  • Nearmap
  • GWS Giants
  • St George Illawarra Dragons
  • Tour Down Under
  • Southern Cross Austereo
  • Brydens Lawyers
  • Ironbark Financial Group
  • No 1 Fertility
  • TSP
  • MS Plus
  • South Australian Tourism Commission
  • PCYC
06 // FAQ

Questions, answered.

It is cyber security delivered as an ongoing service. Instead of hiring and equipping your own security team, you rely on a provider to watch your systems around the clock, stop threats, respond to incidents and report on where you stand, for a predictable monthly fee.

Find out where you stand.

Start with a free cyber security audit or the 3-minute self-check. You'll see your gaps and what to fix first.

Free audit offer ends 30 November 2026